IMS POLICY

The Board and Management of TWD, which operates in the Financial Technology sector, is committed to preserving the confidentiality, integrity, and availability of all physical and electronic information assets throughout the organisation, in order to preserve its asset, legal, and regulatory as well as contractual, compliance, and image.

The Integrated Management Systems (ISO 27001, ISO 22301, ISO 20000) requirements will continue to be aligned with organisational goals and is also intended to be an enabling mechanism for information sharing, electronic operations, and reducing information & Technology related risks to acceptable levels.

TWD service limited is committed to providing quality services to our customers, both internal and external, by aligning Information Technology investments with organisational goals. TWD has aligned its processes and operations to the ISO27001, ISO22301, ISO 20000 standards and PCI-DSS requirements to ensure business continuity, service management, cyber resilience, protection of its information asset and maximisation of benefit/returns on IT investments.

It is, therefore, TWD’s policy to ensure:

• TWD’s current strategy and Integrated Management Systems (IMS) provides the context for identifying, assessing, evaluating, and controlling information/process/service-related risks through establishment and maintenance of the IMS. The risk assessment and risk treatment plan capture how identified risks are controlled in alignment with TWD’s risk management strategy.
• In particular, business continuity and contingency plans, data backup procedures, access control to systems and information security incident reporting are fundamental to this policy. All employees of TWD shall have the responsibility of reporting incidents.
• All employees of TWD and external parties identified in the Management Systems are expected to comply with this policy. All staff and certain external parties will receive or be required to provide evidence of receiving appropriate training.
• The IMS shall be subject to continuous and systematic review with improvements adopted, where necessary.
• Management is committed to the continual improvement of the IMS in the Organizations.
• Breach of the policy or security mechanism may warrant disciplinary measures, up to and including termination of employment/contract as well as legal action in line with the Cybercrime Prohibition Act 2015.